Hallo, wir freuen uns, auf
Ihre Fragen zu beantworten!
Allgemein
Muss ich technisch versiert sein, um ein Projekt zu beauftragen?

Nein, das ist nicht nötig. Wir können Ihnen die gesamte technische Expertise zur Verfügung stellen. Unsere Aufgabe ist es, Sie in allen technischen Fragen zu beraten, um Ihnen eine solide Grundlage für Ihre Entscheidungsfindung zu bieten.

Wie viel Zeit würden Sie für die Entwicklung meiner App benötigen?

Dies hängt sehr stark von der App und den Anforderungen ab. Normalerweise dauert es mindestens 2 Monate, um ein App- oder Web-Projekt fertigzustellen. Komplexere Aufgaben können bis zu 6 Monate oder sogar länger dauern. Bei der Anforderungsanalyse können wir Sie unterstützen, eine realistische Time-to-Market-Zeit für Ihr Projekt zu finden.

Wie garantieren Sie die Qualität Ihrer Produkte?

Eine gute Anforderungsanalyse ist die Grundlage für jede Qualität in der Softwareentwicklung. Wir bieten Design-Sprints zu Beginn eines Projekts an, um sicherzustellen, dass die App, die wir entwickeln werden, den Erwartungen des Kunden entspricht. Für den Entwicklungsprozess selbst verwenden wir modernste Projektmanagement- und Coding-Werkzeuge. Des Weiteren führen wir Code-Reviews durch, um ein Vier-Augen-Prinzip zu implementieren.

Unterzeichnen wir eine NDA, bevor wir mit der Zusammenarbeit beginnen?

Es versteht sich von selbst, dass die Projekte unserer Kunden vertraulich sind. Wir sind bereit, eine NDA zu unterzeichnen, wenn dies notwendig ist, aber es ist kein Standardteil unseres Prozesses.

Können Sie eine Referenz von Ihren zufriedenen Kunden geben?

Ja, sehen Sie sich bitte unsere Testimonials und Fallstudien an.

Wer wird mein Ansprechpartner während des Projekts sein?

Es wird ein Projektmanager oder der Geschäftsführer von Cluster One sein. Auf Wunsch können alle Anforderungen auch in nicht-technischer Hinsicht besprochen und erläutert werden. Wir kümmern uns um die Transformation Ihrer Geschäftsanforderungen in Softwareanforderungen.

Ich habe eine Frage, die hier nicht aufgeführt ist.

Bitte wenden Sie sich an uns, wir beantworten gerne jede Frage, die sich stellen könnte.

Outsourcing
What is a Hybrid Team?

A hybrid team is a combination of local and remote developers. Hybrid means that local and remote developers are being combined into one team.

What is a Virtual Team?

A virtual team is a group of remote developers who form a dedicated team, that is working full time on your projects. Some team members might be at the same location, but it can also be a distributed team, depending on skill sets and availability. We know all the developers personally and maintain a solid business and personal relationship with them.

Why should I choose you instead of hiring my own in-house development team?

There are many reasons to name. Here are some of them:

- Depending on where the client is located, it can save a lot of money. Usually remote developers are up to 60 percent cheaper than local freelancers and up to 40 percent cheaper than employees.
- You only need to hire the team for a limited time. Both sides are aware that the cooperation might be for a limited amount of time, while employees are usually hired on a long-term basis.
- Hiring is an expensive process in itself. Posting a job position is expensive and selecting the right candidates is risky and time-consuming.
- Selecting the right person isn't easy. If you hire someone who is not the ideal fit, it's usually a lot of trouble to end the employment.
- Many tasks require some skills only for a very limited timeframe. For example: Setting up a continuous integration system is a complex task, which requires special skills, but you might only need an expert for that for 4 weeks at the beginning of a project. We offer to integrate such experts into the team for a limited time, and then deploy them to other projects, while the rest of the team will stay on the project. Nevertheless the experts remain in our team and are still available in case they are needed.

How long will it take to hire a team member?

It can be very quick, if we have an available developer in the required skills-set. If we have someone who is available, it could only take 1-2 days. Otherwise, it might take a bit longer, but maximum 14 days till someone is found and ready to start.

What if the developer doesn’t match my project?

The client has a 7 days money-back guarantee, if the developer does not perform as needed within the first 7 days, the client has to pay nothing for it. After this 7 days period, the client has to pay for any subsequent day, the developer is working on the project. In case they cancel within 4 weeks (1 month), they would only have to pay for the time except the first 7 days. After one month we charge the full month and subsequently any hour spent on the project.Of course this only counts for long term projects, and not for tasks which are initially designed to take only a few days or hours.

How is the communication within my local team and hired developer organised?

We usually use Slack, where the client and the developer can freely communicate. If wanted, we’ll provide a project manager who will be in the loop of all messages exchanged between the client and the developers.

How do you guarantee your developer’s quality?

There is a money-back guarantee for the first 7 days.If requested, we'll provide a project manager who will be in the loop of all messages exchanged between the client and the developers. This ensures all tasks are understood.

What is the working schedule of your team?

Developers are generally working within their timezone. Which is generally between +0 and +3GMT. Developers have flexible working hours with core times between 10am and 3pm. Of course, we can organize project related core times and fixed meeting hours based on your needs.

How long will it take to hire a team?

It can be very quick, if we have an available developer in the required skills-set. If we have someone who is available, it could only take 1-2 days. Otherwise, it might take a bit longer, but maximum 14 days till someone is found and ready to start.

Will your team be able to work in different time zones?

Developers are generally working within their timezone. Which is generally between +0 and +3GMT. It can be organized to shift working times towards the clients needs, but we made the experience, that changing the regular working hours too much results into problems.

I have a question that isn’t listed here.

Please reach out to us, we are happy to answer any question that might occur.

App Development
What kind of Apps do you develop?

We focus on business apps and all customer apps, which do not contain any game content or 3D animations. If you are searching for a partner to develop an application, which should improve a line of business process, then we are definitely the right partner for you. We also created customer apps with millions of users in the eEommerce field as well as the app for the German Police Association, which is used by nearly all German Policemen and Policewomen.

Which platform between iOS and Android is better for my App?

This question is hard to answer without analyzing your requirements and your particular starting situation. For public apps is usually best to be represented in the App Stores for iOS and Android. We can guide you through the process of choosing the right technology for your needs. A first evaluation can already be provided within the scope of your free consultation call.

How long would it take for you to develop my App?

App development is similar to accomplishing software projects. The specialities of developing for a mobile device usually adds more complexity than developing a web-application. Before we start with a project we'll give you a realistic time-plan for your project. A first estimation can already we provided within your free consultation call.

Mobile App or Web App: which option do I need?

Please contact us for a free consultation. We will talk about your idea and your requirements. It's very likely, that after a 30-minutes talk we will have an answer to this question.

I have a question that isn’t listed here.

Please reach out to us, we are happy to answer any question that might occur.

UI/UX Design
How much time does it take to design an App?

It usually takes us 3-4 weeks to deliver a solid concept for your app.

What involvement in the design process do I have?

You as our customer are very important to us and also in the design process. We highly value your time, that's why we try to take over as much for you as possible. Nevertheless, we need your involvement to design an app tailored to your needs. This involvement can vary from 1-2 calls to a 5 workshop days, based on the size of your project to create a perfect User Experience and User Interface Design for you, of course this already includes a prototype of your apps based on a screen storyboard.

Do I need to be tech-savvy to start cooperating with you?

No, that’s not necessary. I can provide all technical expertise for you. Our task is to consult you on any tech related issues to give you a solid basis of decision making.

Who will be the contact person during the project?

It will be a project-manager or the general manager of Cluster One. All requirements can be discussed in non-technical terms. We will take care of transforming your business requirements into software and design requirements.

I have a question that isn’t listed here.

Please reach out to us, we are happy to answer any question that might occur.

Hinterlassen Sie uns Ihre Kontaktdaten und wir setzen uns mit Ihnen in Verbindung.

Hinterlassen Sie uns Ihre Kontaktdaten und wir setzen uns mit Ihnen in Verbindung.

Vielen Dank! Wir haben Ihre Nachricht erhalten und werden diese umgehend Bearbeiten.
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